Warranty

• All items sold in our online store have their own warranty period.
• The warranty period is specified by the manufacturer or by the seller.
• The warranty period for technically complex devices, including ONYX eReaders, is 1 year.
• The warranty period for accessories (batteries, power units, cables, etc.), for peripherals and other accessories is 6 months.
• The warranty period starts from the date of handover of goods to the consumer. If the day of goods handover cannot be determined, the warranty terms start from the date of production of these goods.
• The warranty repair of products is performed for free within all the warranty period in authorized service centers.

Before sending your device for repair, we strongly recommend that you contact us at support@onyxboox.com. We will get in touch with for coordination of delivery or for possible remote solutions of your problem.